Documentation文件
Staffing Management Plan人员配备管理计划– describes when resources will be brought into and taken off the project.描述何时及如何把人力资源投入或撤出项目团队
Employee Record Update 员工记录更新– as part of closure, the project manager should update employee’s record with the new skills acquired.作为收尾的一部分，项目团队需要更新员工对新的技能掌握程度的纪录
Resource calendar 资源日历– identifies period when work is allowed.确定资源可用时间段
COMMUNICATIONS沟通
Project Communications Management项目沟通管理 - process required to ensure proper collection and dissemination of project information.保证正确收集或发布项目信息的过程
Team Meetings团队例会 – periodic team meetings is the most effective way to accelerate the project integration process.定期的团队会议是加速项目综合进程的最有效的方法
Performance Reviews绩效审查 – meetings held to assess status and/or progress.评估项目状态和进度的会议
Communications Model沟通模型
Communicator发报者 The originator of the message消息的产生者（确保信息清楚、无歧意并且完整）
Message消息 Thoughts, feelings, or ideas reduced to "code" that is understood by both sender and receiver以编码输出的发报者与收报者都能理解的思想、意见、感觉
Medium媒介 The vehicle or method used to convey the message用来传达消息的工作或方法
Receiver收报者 The person for whom the message is intended完成或打断通信过程的参与者
[Sender] -- Encoding ? Transmission ? Decoding -- [Receiver] ? Feedback
发送者---编码----〉发送-----〉解码-----〉接收-------〉反馈
Communications Channels沟通渠道 = (n2- n)/2 or n(n-1)/2
…the fact that two team members are working “directly” together does not reduce the number of communication channels.事实就是即便两个团队成员直接地工作也不能减少沟通渠道的数目
Tight Matrix紧密矩阵 - all team members allocated in a single office space所有团队成员集中在一个办公区域
A variance is considered to be significant if it jeopardizes project objectives.一个分歧如果可能危及到项目目标就应该得到重视
The purpose of project plan development is to create a document to guide project execution and control.项目计划编制的目的是制定一个指导项目执行和控制的文件
The output of project plan execution consists of work results and change requests.项目计划执行的输出由工作结果和变更请求组成
Types of Communications沟通方法
Formal Written正式书面 Project Charter, Management Plan (this is the best type of communication method to use when there are cultural differences and distance between team members)项目章程、管理计划（这是跨文化和远程团队交流所需要的最好的沟通方法）
Informal Written非正式书面 Notes, memos笔记，备忘录
Formal Verbal正式口头 Presentations介绍、讲演
Informal Verbal非正式口头 Conversations交谈
Note: 55% of communications is non-verbal (it is the most important aspect of a conversation)55%的沟通是非语言的（这是交流最重要的组成部分）90% of Project Manager's time is spent acquiring and communicating information项目经理90%的时间用于传递和获取信息
华译网北京翻译公司曾经翻译过大量项目沟通管理方面的文件,Beijing Chinese Translation Service Company has translated many documents in the field of Project Communications Management
Objectives of a Kickoff Meeting项目启动会的目标
Get to know each other相互了解
Set team goals and objectives设置团队目标
Review project status审查项目状态
Review project plans审查项目计划
Identify problem areas确定问题领域
Establish responsibilities and accountabilities确立责任和义务
Obtain commitments得到承诺
Barriers to Communications (which lead to conflict)沟通的障碍（导致分歧的因素）
Lack of clear communication channels缺乏清晰的沟通渠道
Physical or temporal distance物理或时间距离
Difficulties with technical language不懂技术术语
Distracting environmental factors分散注意力（噪声）
Detrimental attitudes有害的态度（敌对、不信任）
The most likely results of communication blocker and miscommunication as a whole is conflict.沟通障碍或错误信息导致冲突升级
Building Effective Team Communications营造有效的团队沟通
Be an effective communicator成为一个有效的沟通者
Be a communications expeditor成为一个沟通联络员
Avoid communication blockers避免沟通障碍
Use a "tight matrix" (single office space)使用紧密矩阵（作战室）
Make meetings effective (meeting during execution is the best format to communicate)有效会议（实施期间最好的沟通方法是开会 ）
