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我们遵照日译中客户要求暂停翻译然后又继续翻译

今天早上接到客户邮件要求暂停已经委托翻译的第四个文件,我们立刻通知译者暂停,不一会儿客户又来邮件说,已经搞明白问题了,要求我们按照原来的约定继续翻译,我们又立刻安排译者继续翻译。我们的快捷沟通和服务,充分得到客户的信任。以下是邮件内容,供参考:
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在 2015年9月14日,上午12:47,xxxxx@gmail.com 写道:

Hi Devin

Sorry to have to say this, but can you please stop the translation of this latest file please. If you have not started, great. Please don't proceed at this

point. Some changes need to be made to the file. Due to the machine changes.

Have you started translating already?
Anyways, at this point we need to stop the translations of this file.

Thank you
John

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On Sep 14, 2015, at 8:01 PM, bjctn <bjctn@vip.sina.com> wrote:

We already have translated a part of the document. I will let the translator stop now.
Best regards
Devin

发自我的 iPhone
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Re: 回复:Quote for new file please.xxxxx于2015年9月14日(星期一) 下午20:20发送给bjctn...查看查看0个附件

发件人:"xxxxx" <xxxxx@gmail.com>加入通讯录查看拒收时 间:2015年9月14日(星期一) 下午20:20附 件:0个
收件人:"bjctn" <bjctn@vip.sina.com>大 小:11.91K精简信息关闭按钮发送状态 (查看详情) 收件人 投递状态 时间

Hi

Understand

I am now talking to the engineers and seeing what changes need to be made. I think we will be able to finish the translation actually. Please give me a few

hours and I will clarify everything.
Sorry for the confusion. Just give me a little time.

John
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----- 原始邮件 -----
发件人:xxxxx <xxxxx@gmail.com>
收件人:bjctn <bjctn@vip.sina.com>
主题:please continue to translate and finish file
日期:2015年09月14日 21点21分

Hi Devin,

Thank you for your previous email.
Everything is cleared up now.
Please continue to translate the file and finish it.

My apologies for this matter.
We got into some issues regarding the machine and its parts.
Anyways, please finish as we discussed from first and send to me when finished.

Thank you.
John

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回复:please continue to translate and finish file.bjctn于2015年9月14日(星期一) 下午21:27发送给xxxxx...查看查看0个附件

发件人:"bjctn" <bjctn@vip.sina.com>加入通讯录查看拒收时 间:2015年9月14日(星期一) 下午21:27附 件:0个收件人:"xxxxx" <xxxxx@gmail.com>大 小:

14.62K

ok

Best Regards,
Devin Guo

Huayiwang Chinese Translation Company
Canada Add: 46 Ealing Dr. North York, On, Canada.