A creative, passionate, enthusiastic individual with excellent communication and organisational skills. Very customer focused and praised in more than one occasion for her excellent customer service, problem solving skills and attention to detail.
Currently working full-time and freelancing as a translator and studying towards the Diploma in Translation exam – Chartered Institute of Linguists
KEY SKILLS
Experienced in Translation, Supply Chain, Production, Product Development, Sales Analysis and Stock Management.
Excellent at relationship management and networking, versatile.
Languages: Italian – mother tongue; English – fluent (written and spoken); French – fluent (written and spoken); Spanish – good (written and spoken)
IT: Proficient in the use of Excel, Word, Power Point and Photoshop
EDUCATION
UNIVERSITY OF TURIN – PALAZZO NUOVO 1998 – 2003 Torino
Degree in Modern Languages and Literature
Thesis “Translating Hanif Kureishi”
UNIVERSITY OF WESTMINSTER 2013 London
Diploma in Translation course – in preparation for the IOL exam
TRANSLATION WORK EXPERIENCE
Collaboration with literary translator Maria Nicola 2000 – 2003
WORK EXPERIENCE
DEBENHAMS JUNE 12 - CURRENT
Supply Chain Assistant
? Packaging Analysis
? Market Conditions
? Sourcing Analysis
? Carrier Bags replenishment stock and allocation
BURBERRY NOV 11 – MAR 12 London
Product Developer – Non Apparel SLGs and Belts Women
? Range Planning with designers and merchandisers
? Launch of new designs for SLGs and Belts Women’s Wear Core/Runway and chasing suppliers for on time delivery of prototypes
? Tracking and file approved raw materials, leathers and hardware
? Creation of Visual Range Plan document
? Review of Tech Packs
? Budget updating
? Raise POs for prototypes in SAP
DKNY Menswear – SKNL MAY 11 – NOV 11 London
Production Assistant – Fabric and Accessories Buyer
? Following production CMT and bulk garments (shirts and trousers), bags, belts and ties from placing PO to delivery into warehouse
? Sourcing and buying fabrics for CMT production of garments
? Approval of fabrics, lab dips and trims
? Negotiation of prices, delivery and payment terms with mills and factories
? Requesting inspection and performance reports for fabrics
? Review Tech Packs and prepare care instruction cards for factories
? Consolidation of fabric orders and organising shipping documents by liaising with freight forwarder
? Manage LCs with finance and negotiating all terms with supplier
Alfred Dunhill Ltd JULY 06 – MAY 11 London
Supply Chain Coordinator
Supply Chain
? Purchasing of components for repairs of Leather Goods, Jewellery, Writing Instruments and Lighters
? Negotiation of prices and MOQ with suppliers
? Creation of skus and documents with specifications of products
? Working closely with Product Development and QC
? Chasing suppliers for on time delivery
? Sourcing components from new suppliers
Stock management
? Sales forecast and analysis to calculate initial quantity to buy and monthly replenishment of merchandise
? Solving any stock issues related to quantity and quality
? Participating in the yearly stock take in the warehouse
Customer Service and Logistics
? Liaising with Richemont offices, dunhill stores and service centres all over the world. Raising sales orders for components ordered, allocating merchandise and advising of shipment dates and details. Inform the markets of discontinued products and update on the status of items on back orders
? Inform markets of any changes that directly affect them. i.e. delivery dates of orders, SKU changes, price changes etc
? Working closely with the Quality Manager and collaborating in solving claims once the products have already been delivered to the markets
? Raising RAF and Credit Notes
World Design & Trade – Firetrap, Full Circle and Sonneti MAY 05 – JUNE 06 London
Customer Service and Logistics Coordinator
? Based in the export department taking care of customer service and logistics for Firetrap, Full Circle and Sonneti
? Responsible for the French, Italian, Spanish and other European and extra European markets
? Dealing with returns, exchanges and complaints over the phone and via e-mail
Memory Experts International MAR 04 – MAY 05 London
Customer Service and Logistics Coordinator
? Customer service and logistics for Southern European markets
? Taking and processing orders
? Checking shipments and preparing invoices
? Managing the stock in the warehouse and doing monthly inventories